Don’t be a stranger,
PO Box 214
Malvern VIC 3144
Please expect a delay in the processing and delivery of your order due to the impact of COVID-19 on both our couriers and our warehouse. Please be patient with us and know that our warehouse team and your local shipping courier are working as hard, fast and as safe as they can to get your order to you.
Tracking will be provided for all orders, you will be sent an email once your order is dispatched.
Track your order here:
Australia Post Tracking
Email us at firstname.lastname@example.org and provide us with your details including your full name, order number and country to be delivered to as soon as possible. The more information you give us, the sooner we can try and change your information. Make sure you write ‘Urgent: change wrong address’ in the subject line. If you have emailed us with a change of shipping address please keep in mind that your order may already have been dispatched, so be as careful as possible to provide the correct information when placing your order.
Unfortunately once your order has been placed, we’re unable to cancel or make changes to your order.
Please see our refunds policy here.